good service still happens

Submitted: Thursday, Apr 05, 2007 at 13:21
ThreadID: 44020 Views:2002 Replies:6 FollowUps:16
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I'll take my hat off to Lander Nissan in blacktown, On wednesday I ordered a thermostat housing for my patrol, "no worries mate have it here for you tomorrow", great as we are going away at the weekend. Goes there today and the wrong part has shown up!!! They says "sorry can't get one till Tuesday!" I politely explain my point of view that it was their mistake and not mine so why should my weekend suffer because of thier mistake.

The part is now being delivered to my house this arvo from their Sydney warehouse for a $4.00 charge on the day before a long weekend, can't complain about that I reckon.

cheers Stefan

P.S the usual disclaimers about not working there ect!!
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