Caravan - installer / modifier in Sydney. Need to get Webasco heater put in van.

Thanks a lot Ian - I will ring them and see if they will do it .
Cheers ,
Willie .

Hey Willie,
I'll second Barnes. I went down to buy a fitting to allow my Treg adaptor to fit a HR WDH. Barnes supplied the part but when we sized it up found that HR had changed their specs on my hitch.

No problem for Barnes. They were apologetic and asked me if I minded waiting while they modified the adaptor. (Mind you, this was a measly $20 sale for Barnes).

They took it out, did the work and had it back to me in about 20 mins. All the time the bloke in the shop happily answered a swag of questions from a caravanning newbie (me).

I'll certainly be going back to them. Pity caravan dealerships couldn't take a leaf out of Barnses book on customer service.....

Ian and John ,

You were right about these guys . I went in and bought an extension mirror and the guy took it out of the box, checked it and proceeded to show me how to put it on . I thought he was finished then , but no , he then took me out to my car and put one on for me .

I have booked my van in to get a Dometic diesel heater installed in November - the earliest they can do , it so I guess everybody likes them .

Thanks ,

Willie .

Good one Will,

I'm far from being Barnes most valued customer cause I've not spent that much with them. What I have found though is that their service is such that one might think that they had spent a fortune.

I would be very surprised and disappointed if your not completely happy with the job they do for you.


By the way, congratulations on your Bushtracker purchase, saw your entry on the other forum.

Ian

Thanks a lot Mike . I will give him a ring too .
Willie