City Navigator 2008 update

Thanks Olcoolone,
I have just written an uncomplimentry letter to Garmin, 3.5 months from relese date (and 3 mnts from promised date) and still no map software, is totally unacceptable. Others be warned. I was very pro Garmin untill now.
Colin.

G'day Phil
excellent product backup ain't it!!!!!!!!!!!

All of this cos' they are paranoid about piracy to the point of ruining customer relations, which continued will destroy the product credibility anyway.
Colin.

PS Phil, when did you order yours? was it before Sept. or later.

Stocky,
As far as I understand, the updated discs should be delivered free from wherever, and u then pay for the unlock code. The method you describe seems not to accommodate that, as we must pay first and the unlock code will only THEN be given, necessitating notification of some sort, I would assume.

This is a farce really, if this was in the USA market it would have been attended to in hours, not the months we have had to wait.

I could just imagine a US Garmin board meeting.
IT dept= "The Aussies have a code issue".

Boss= "Screw them, they can wait, they only represent a small percentage of our market and are unimportant to us here"

IT dept= "Hey you guys in Australia will just have to hold distribution of your discs until we get around to fixing the problem, maybe after the Thanks Giving holiday"

The joys of living in a small market.
Colin

Stocky,
It's an upgrade over V6-7 ordered from the Garmin web site (I guess USA) and they send the upgrade by mail free, and when I apply for a key #, I then have to pay for it.

It puzzles me why I cannot download it from Garmin and then pay for it the same manner, and the disc can be sent at a later stage for backup.
They move in mysterious ways.
Colin

I guess the download is too big!

stocky
You are an agent and possibly feel the need to defend them, but "too big", I think not.

Bigger than A full DVD movie?
Bigger than MS Office?
Bigger than unlimited Broadband, that a lot of people have today, no way.

Face it mate, it's a coqk up from start to finish.

I do admire your loyalty however, and I wish you were my local dealer, maybe then we could get somewhere, instead I have to talk to faceless minions on the phone that say "It's not my fault" as if it's "my fault for ordering it".
Thanks mate. Colin

Not defending them really - i don't get anything for defending them and I agree it hasnt been good enough by a long shot.

I have customers who bought units eligible for the "free" upgrade who are still waiting....I feel bad for them but like you,I cant get the problem fixed :-(

Out here in the sticks it is s a HUGE download - most people are on crappy sat and pay thru the nose for it....it would kill their monthly limit to even try downloading it - even if it worked first time.

Stocky

On second reading ------- I should say that I bought the whole CD version not just an update.

Sorry if post is about updates.

Ha Ha Ha It is Alan. ROTFLMO.

Thanks for that though, its the thought that counts mate. Yappy New year.
Colin.

David,
so the light at the end of the tunnel is not a train coming the other way, good. I only have one fingernail left to hang on with mate.
Colin

Andrew
they say that someone is always worse off than yourself, and now i have found him, you poor bu gg er. To have the soft ware and not be able to use it, must be the pitts.
Colin.

I'd like to meet the bloke worse of than me, maybe then I'd feel better LOL

Bloody thing installed correctly, used my 25 character password etc...got a message on screen saying the process was successful...then I fired up the GPS and I get message saying CAN NOT UNLOCK MAPS....Oh joy.

The good news is, all the other features seem to work...I just can't use them!

Andrew
Chin up mate, when Garmin have sent all the discs that dont work out then they can look at your problem, take a number (14587961, now calling 24).
Colin.

Hi

You are doing it wrong if you entered your 35 character unlock code. That is only for hand held gps's & PC unlocking, not for updating the nuvi or other navigator's etc.

If you run the update part & log in on that process, it will get an unlock code that you don't see & will automatically unlock the maps without you typing in the code.

I have a detailed .pdf on what to do & not do. If you want it, send me your email addy.

David

That's sounds a whole lot different to what my disc was telling me to do...anyway, love to look at the PDF please.

Send it to (cruisin28 at hotmail dot com)

Many thanks, and I hope you're right!

Cheers

David

I received that Email thanks.

I followed the instructions but even they are different from what you mentioned above.

You mention "You are doing it wrong if you entered your 35 character unlock code. That is only for hand held gps's & PC unlocking, not for updating the nuvi or other navigator's etc."

1/ I think you made a typo with '35 character' code...it's only a 25 character code...but that's not the issue...

2/ My unit is nuvi 660, so according to the instructions, option 3 (page 2) is for me...yes?

3/ In the process which I followed all way...it does ask for the 25 character code from (garmin myaccount) which I entered ant it accepted.

4/ At the conclusion of everything telling me all was successfully completed, I reboot by 660 and I get a message on screen saying "cannot unlock maps"

I'm sure I'm doing it right!!!

AAAARRRRRHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!!!!

Still waiting on a reply from Garmin support (sent the question 3 days ago) but it is Xmas I suppose...

Thanks for the help

Andrew.

PS...version 4.20 has loaded successfully according to info in the GPS.

Hi Andrew,

Yes it was a typo - it is a 25 character code.

Yes, option 3 is correct.

The destructions say "Since the Mapsource installation installs a
standard map to your PC it cannot be unlocked using unlock codes generated for NT maps i.e Nuvi,".
Now to be honest I can't remember exactly what happened, but I will tell you that the 1st time I did it, when I restarted the Nuvi, I got the same message as you. I then stuffed around with it a lot, before I got it to work. I am 99.9% sure that when it did work, the unlock code for NT maps, I never saw or typed in.
Having read that .pdf again, I see that that does not make sense, but I swear that I never typed in a different unlock code.

I'll get out my Nuvi later & do it again so I'm sure of the process.

David

walrus
congratulations mate that makes me feel so much better, NOT. LOL

Well done on the installation mate.
Colin.

Nah Nah, show off. LOL