New Trak Shaks not good!

Submitted: Wednesday, Jan 16, 2008 at 22:49
ThreadID: 53565 Views:10979 Replies:11 FollowUps:23
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Evening all,

We're now 2 weeks into our 6 month trip with the kids in our Prado and Trak Shak (2002, Aust. made). Both going well and we're loving it.

Came across a family in Mt Gambier with a 3 month old Trak Shak that they picked up new and having travelled down the West coast in that time they have rust all over the boat rack (Chinese stainless steel) and holes throughout the canvas (Chinese canvas). He was understandably not happy about it but Trak Shak have agreed to replace the boat rack and canvas with Aussie made items, which they are apparently now going to ship over to China to be fitted there before being shipped back here!

He was impressed with their after sales service but I have to wonder about this move off shore. They have formed a great reputation over the years and now its being brought undone. I wonder if Campomatic, whom they have also bought out, will head down the same track?

Mark.
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