WARNING - Problem with EBay and PayPal - BE CAREFUL

i'm quite surprised at this as increasingly, Paypal is very buyer oriented and has some stringent requirements for sellers to meet in the event of a dispute.

in any event if your Paypal account is setup through your credit card, you can initiate a Chargeback through your credit card provider. Visa and Mastercard both have fairly good consumer protection policies.

Paypal would be forced to honour any chargeback from a credit card company.

cheers
Jeelan

I think to say Ebay an Paypal are to be avoided is wrong. To me the trader has let you down and I think you should persist with Paypal, they have always been good to me. So did you get your DVD TV in the end..? Does it work.?

The most important thing to do if there is a problem with an item or it's not delivered at all is to place a complaint before the 60 days are up, even if the seller gives assurances. Once the 60 days are gone any unscrupulous seller knows there is no comeback & no way for you to place negative feedback. In ebays defence this is spelt out clearly if one takes the time to look. On the one purchase I had that failed to arrive I simply posted a dispute before the 60 days letting the seller know that I had no choice & that I was happy to wait until he delivered the goods. With the transaction remaining open I always had the option to persue a refund.
Cheers Craig...............

Hi Tazbaz

It is always best to check the guys feedback before you buy.

I sell on eBay so don't want to be tarred bit the same brush.

I just did a quick search on the web with the details you have given.

I get these details as the web address owners...









Look up a domain or perform other Who Is search eg: mydomain.com.au



--------------------------------------------------------------------------------
Domain Name: itadirect.com.au
Last Modified: 19-Jul-2008 14:51:46 UTC
Registrar ID: Aust Domains
Registrar Name: Aust Domains
Status: ok

Registrant: M.E BUNJAMIN & F Tjhin
Registrant ID: ABN 22524124264
Eligibility Type: Other
Eligibility Name: International Trading Auction
Eligibility ID: ABN 22524124264

Registrant Contact ID: C95763-AD
Registrant Contact Name: Franky Tjhin
Registrant Contact Email: Visit whois.ausregistry.com.au for Web based WhoIs

Tech Contact ID: C95763-AD
Tech Contact Name: Franky Tjhin



I then do a ABN search and get this........


ABN: 22 524 124 264
View ABN history
Last modified: 01 Jul 2007
ABN status: Active from 13 Nov 2006
Entity name: M.E BUNJAMIN & F Tjhin
Entity type: Other Partnership
Main business location
State: NSW
Postcode: 2031
Trading name(s)
Franky Tjhin / Martin Bunjamin
International Trading Auction
Other registrations
GST status: Effective from 01 Jul 2007
Deductible Gift Recipient: Not entitled to receive tax deductible gifts



And then do a white pages search and get this...........


Bunjamin
(0293999837)
32 Arthur St
Randwick NSW 2031

And this...............

International Trading Auctions
(0295580196)
U 5/ 591 Princes Hwy
Tempe NSW 2044


I don't know where you like but either phone them or pop in.

And notice that you can't leave negative feedback on ebay any more anyway - well in words but not the little symbol and counting in their rating! I imagine that's to stop sellers witholding feedback till buyer gives a positive etc.

I've been burned by ebay - first thing I ever brought turned out to be fake Oakleys, got about 75% of my money back through paypal.

Also won a set of elbow pads for a good price (mountain bike gear) and seller just didn't respond to anything, never got my elbow pads (really wanted them) and all I could do is leave a negative rating. I didn't check but hope ebay at least banned him! All I can think of is that it was a kid and sold them for cheaper than he expected. However he did that to the other buyer who brought the knee pads.

Other than that I must say I've sold more than I have brought, the fees can be a real killer though when selling small stuff reasonably cheaply. Otherwise I just use them for a bit of wider exposure when selling big ticket items.

One thing nobody has mentioned that Paypal expressly forbids you to do a chargeback thru a credit card.

Or if they do now they didnt used to.

I had my account suspended for doing it because I bought an article in USA and the seller sent it surface mail which can take 5 months.

It never arrived and after posting complaints on the EBAY community forum I found out this seller was a regualr at taking the money and not sending the goods.

I did the chargeback and after several heated emails I was reinstated. I insisted that the time limits couldnt apply owing to the way the goods were supposedly sent and also sent the supporting comments from the forum and some emails from other buyers that had been scammed.
Funnily enough after doing all this and getting a Visa refund the seller did refund my money and I had to credit her thru Paypal costing me a second lot of fees.
There is no justice

Ive been stung twice recently on ebay, goods not as advertised, left neg feedback, if they dont like it they just click goods not paid for and the neg feedback gets removed and i got 2 strikes!.
So youve got to prove payment to ebay via copy of direct deposit etc, total pita, im done with them!