Congratulations Top end tours & others involved
Submitted: Thursday, Oct 09, 2008 at 17:37
ThreadID:
62411
Views:
3531
Replies:
10
FollowUps:
5
This Thread has been Archived
Member - Vince M (NSW)
I have to say congratulations to Top end tours & the others involved last Saturday at
Jim Jim falls NT car
park,A
young German girl was left by the tour group see was travelling with (if I new the Name of this group I would print it with a big warning) as she was not feeling
well, they left her alone in the car
park with no
water or assess to the vehicle, another family found her in a state, & gave her
water, turned on there air conditioner & helped she now was getting pretty bad. Top end tours was asked if she was one of there group. she was not but the operator jumped right in & helped he new he's stuff, he had all the safety gear & as
well had 3 doctors as passengers. At this stage I was unaware of what was happening & as I left the car
park out shot a OKA
well it never went under 100kph, at the main road he flagged us down to see if we could take 4 passengers of course we said yes so he could now take the girl to hospital (he had sat phoned but no
Ambulance was available) who was now drifting in & out. of the 4 i took 3 & the family that assisted took 1 ,2 of my new passengers were doctors & said she was in a bad way. the
Young 3rd doctor that stayed with her, I had spoken to under the falls (now not running) & she had just finished her doctors course in NZ & was trying to get a visa here to be a GP & had been getting the run around by different agencies. I hope she gets one
And again thanks to all who got involved as it could be any one of us in need at some time & I hope the
young tourist makes a speedy recovery
If anyone knows which company that left her please let others no as we don't need this type out there
regards Vince
Reply By: Hairy (NT) - Thursday, Oct 09, 2008 at 18:30
Thursday, Oct 09, 2008 at 18:30
On ya Steve!!!!
Cheers
AnswerID:
329094
Follow Up By: Member - Vince M (NSW) - Thursday, Oct 09, 2008 at 18:59
Thursday, Oct 09, 2008 at 18:59
Hairy, I thought he's name was Steve when you see him say g-day from me I was in the Nissian 6 wheeler
regards Vince
FollowupID:
596388
Follow Up By: Hairy (NT) - Thursday, Oct 09, 2008 at 21:57
Thursday, Oct 09, 2008 at 21:57
Gday,
You can send him a MM or go to his web site if you want to contact him.
Cheers
FollowupID:
596446
Reply By: Member - Nev (TAS) - Thursday, Oct 09, 2008 at 19:20
Thursday, Oct 09, 2008 at 19:20
Hi,
well done Steve, you are a champ. I hope the poor girl is OK.
Rgds
Nev
AnswerID:
329108
Reply By: Members-Neil & Margie-Cairns - Thursday, Oct 09, 2008 at 20:12
Thursday, Oct 09, 2008 at 20:12
G'day all ,,
on meeting Steve a while back here in
Cairns , it didn't take long to work out he's a thinking doer going about doing his job the best he knows how ,, when it comes to fixing some others goof ups ,, he's still a doer ,, all the best to you mate ,, and thanks for caring for someone else's clientele !!
All the best ,, hope to get your way soon ,, Neil ..
AnswerID:
329117
Reply By: Sir Kev & Darkie - Thursday, Oct 09, 2008 at 20:26
Thursday, Oct 09, 2008 at 20:26
Good on ya Steve,
More Aussie businesses involved with international tourists should take note of your professional ethics and promotion of the Australian way of helping those in need.
Cheers Kev
| Russell Coight:
He was presented with a difficult decision: push on into the stretching deserts, or return home to his wife.Lifetime Member
My Profile My Blog Send Message |
AnswerID:
329120
Reply By: Bonz (Vic) - Thursday, Oct 09, 2008 at 21:00
Thursday, Oct 09, 2008 at 21:00
Yep The owners b\name is Stev and it may be someone who worked for him too and he runs a fleet up there, but good on him whoever he was
AnswerID:
329128
Reply By: itsdave - Thursday, Oct 09, 2008 at 21:14
Thursday, Oct 09, 2008 at 21:14
About 4 months ago we were also at
Jim Jim Falls when a friend slipped and sprained her ankle. Who should step in and offer
first aid, Yep you guest it Steve from Top End Tours. Kept his tour group waiting while he helped to get her back to the car
park.
Thanks Steve it's great to know that there are considerate people like you out there.
Cheers Dave
AnswerID:
329130
Reply By: Best Off Road - Thursday, Oct 09, 2008 at 21:15
Thursday, Oct 09, 2008 at 21:15
Excellent behaviour from a a business who puts people before "business".
I've always believed Steve to be a bloke of high standards, this doesn't surprise me.
Jim.
AnswerID:
329133
Reply By: Member - Footloose - Thursday, Oct 09, 2008 at 22:13
Thursday, Oct 09, 2008 at 22:13
I'm not surprised that one of Steve's operators would assist.
I'm sure that the other tour group will suffer because it will become common knowledge among those who work in that area. There is such a thing as duty of care...obviously one group is professional and it sure wasn't the one that left her behind !!
AnswerID:
329148
Reply By: Member - Davoe (Yalgoo) - Friday, Oct 10, 2008 at 07:11
Friday, Oct 10, 2008 at 07:11
yep good stuff.
It would be a big call cutting short/ putting out or whatever people who have paid good money and for some of them alot of money for these tours.
But its good to see he was still prepared to do what had to be done rather than look the other way and keep the group happy
AnswerID:
329178
Reply By: Top End Explorer Tours - Friday, Oct 10, 2008 at 14:52
Friday, Oct 10, 2008 at 14:52
Hey Vince.
Thanks for helping that day.
Just to clear some things up, our first thoughts were that she had heat stroke and that she had been left by her guide, this turns out not quite the case.
She had had enough of the walking in the heat for the day, so she decided to return to the car with her partner, this was without telling the guide, once she had returned to the car she worked herself into a distressed state, so the numb fingers and feet dizzyness and vomiting were a result that looked like dehydration and heat stroke, hence my reaction.
I was /still am annoyed that the guide didn't know were she was for 2 hours without looking, but this situation was not entirely his fault, she wanted out of the
camping tour and into accommodation and she had a few of us fooled, she took advantage of our help, under the circumstances I would do the same again, as the temp on the day was 45 in the shade 55 ambient and those rocks hold temps to 70 degrees.
My clients were happy for me to treat this girl, and they were never in danger themselves, the above info was give to me by the attending doctor at the clinic in
Jabiru, she also told me that without proper equipment (hospital equipment ) you can only diagnose the symptoms, and I didn't over react to the situation.
Anyway she is better so all is
well.
As a result of this my tours are finishing on the 25 of the month and I am only filling up the ones I have bookings for, it is simply to hot and I will not put clients at risk for the sake of a dollar.
PS the OKA only gets to 95 kph LOL.
Cheers Steve.
AnswerID:
329221
Follow Up By: wendys - Friday, Oct 10, 2008 at 18:06
Friday, Oct 10, 2008 at 18:06
Steve,
OT, but am interested to know whether it is "normal" for it to be so hot at this time of year that you cease tours - or is it unusually hot for October up there? What is the local "feeling", bush signs etc about whether the coming wet will be early or late, big or small?
PS - worked at Monsoon Cafe, 2006 - have a feeling Top End was a client??
FollowupID:
596579
Follow Up By: Member - John (Vic) - Friday, Oct 10, 2008 at 18:46
Friday, Oct 10, 2008 at 18:46
Regardless of the circumstances good on you for helping Steve.
Still good to know that some people still care about the
well being of others.
FollowupID:
596587
Follow Up By: Member - Vince M (NSW) - Wednesday, Oct 15, 2008 at 07:44
Wednesday, Oct 15, 2008 at 07:44
Thanks Steve for letting me no, I hope you don't get to many like that a year. You don't mind if they are genuine. I knew it was hot & it felt like the longest 900mtrs ever walked/climbed that day & your clients that we took that day had a great time, even though they all commented on the comfort of the 6 wheeler (horses for courses) & had nothing but phrase for you & your tour
regards Vince
FollowupID:
597419