Insurance

Submitted: Monday, Oct 27, 2008 at 10:55
ThreadID: 62933 Views:2456 Replies:6 FollowUps:11
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I am looking for information re insurance while your house is empty (QLD) Most companies will only cover you for 60 or 90 days while the house is empty,is there any knowledge of how to overcome this problem. there must be other members with the same problem
Thanking you in anticipation
BobV
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Reply By: Member - Graham H (QLD) - Monday, Oct 27, 2008 at 11:10

Monday, Oct 27, 2008 at 11:10
It might be worth while checking to see if another family member stays overnight in the house every 89 days would that suffice.

We have another similar problem We are selling and storing our belongings in secure storage.
The quotes for insurance are 50% higher than if it was in an unoccupied house.

How weird is that. It will be in a locked sealed shed within a locked camera viewed yard. Beats me.
AnswerID: 332094

Follow Up By: Member - Old Girl (QLD) - Monday, Oct 27, 2008 at 22:09

Monday, Oct 27, 2008 at 22:09
Graham,
Is that Suncorp. I would rather have our stuff insured than not. We have started to move some of our gear in a melco container on one of their concreted camera operated sites. We are renting now and are changing to suncorp as they have accidental cover in a rental property RACQ dont as we found out the hard way. No the Plasma the kids droped isnt covered, after 12 years with no claims we feel a bit enoyed.
Sharon

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FollowupID: 600071

Follow Up By: Member - Graham H (QLD) - Monday, Oct 27, 2008 at 22:53

Monday, Oct 27, 2008 at 22:53
Yes its Suncorp Am ringing around tomorrow to see what I can get
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FollowupID: 600082

Follow Up By: Member - Graham H (QLD) - Tuesday, Oct 28, 2008 at 17:06

Tuesday, Oct 28, 2008 at 17:06
On ringing Suncorp again today I got the following quote for what they call

Safetrak insurance $30,000 new for old 6 months $225
$40,000 new for old 6 months $300


Much better than last time
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FollowupID: 600203

Follow Up By: Member - Old Girl (QLD) - Thursday, Oct 30, 2008 at 19:32

Thursday, Oct 30, 2008 at 19:32
I rang too. The yearly premium is a little bit more than we pay now. The monthly payment option isn't available and If you pay for twelve months and only use it for six you forfeit the unused amount. Still better that's the way it is. Will still utilise it.
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FollowupID: 600582

Follow Up By: Member - Graham H (QLD) - Thursday, Oct 30, 2008 at 19:36

Thursday, Oct 30, 2008 at 19:36
As I said that was a quote for 6 months.
The guy said just insure it for that amount of time and renew it and then you dont lose so much if you come back early.
Obviously they do it in 6 month chunks
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FollowupID: 600585

Reply By: Member - Kiwi Kia - Monday, Oct 27, 2008 at 13:53

Monday, Oct 27, 2008 at 13:53
If you can say that a family member will be checking on the property and keeping it in good care (no long grass & mail being cleared) then you may get the ok from an insurance company for a longer period.
AnswerID: 332132

Reply By: Member - SKI'er (QLD) - Monday, Oct 27, 2008 at 14:08

Monday, Oct 27, 2008 at 14:08
Hi Bob V

We had been with CommInsure for 25 years without knowing the absentee clause. We left them.

We had the house and 100k of contents with them. As we retired and got into caravanning It came to light that after 60 days our $100 excess per claim rose from $100 to $1500 and after 90 days you were not covered for theft at all but you were covered for fire. Comm Insure suggeted getting someone to stay in the house overnight during our absence period as that restarted the clock for the house being unoccupied. The fact that we had have a back to base alarm system (which they gave a discount on premium for having) and a guaranteed response within 5 minutes wasn't worth a sausage to them. They replied that it could malfunction and go dead whilst we were away

Rang NRMA Insurance. They said pretty much the same BUT BUT suggested that this happened...... the peron staying on lets say the 55th or the 85th unoccupied day used my home phone to call their own mobile (presumably in their pocked) and answered it..... AND repeated the same lunacey the following morning. Why I asked.... Because you can use your phone records to show that the house was occupied on a particular date(s). It wouldn't show that the didn't come at 6pm and leave at 6.05pm and come back the following dat at 8.00 am and leave at 8.05 am but the call log and a stat dec. would suggest they stayed overnight

I contacted APIA. They had gave 60 days absence as per the others without question. If we were to be away longer but up to a maximum of 120 days you had to ring them and it was noted on your policy without extra premium charge or increase in excess. For absences longer than 120 days our premium rose by about $6 a week until we came home and informed them we were back.

We were on a canal waterfont home at the time and it was only 750mm above the top of the king tides and APIA allowed free flood cover to the full maximum of the contents and house fabric. We took it.

Sorry this is long. Most people don't know about the absentee clause. We didn't and it is not in Comm Insures hand book but it is on their internet site in the underwriters small print.

Regards
SKI'er
AnswerID: 332134

Reply By: Member - Beatit (QLD) - Monday, Oct 27, 2008 at 14:49

Monday, Oct 27, 2008 at 14:49
OK, so how do they know that you are away? Surely IF something happened you would be saying "how unfortunate, we only left last week!"

I presume we are all trying to do the right thing and the risk would not change for such things as storm damage or the like. Burglary is the only issue one would think has an increased risk profile and so like the people above have back to base systems that supply as much risk reduction as practical.

Before anyone tells me, I know it is in the policy.

Kind regards
AnswerID: 332140

Follow Up By: Member - Bob V (QLD) - Monday, Oct 27, 2008 at 15:08

Monday, Oct 27, 2008 at 15:08
Thanks very much all that have replied and tried to help out, unfortunately I think it tends to make us all a little bit deceitful, I do not really understand insurance companies except to say I suppose they have seen all the excuses before which makes them a lot harder.
Once again thanks to all that replied
BobV
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FollowupID: 599980

Follow Up By: Axel [ the real one ] - Monday, Oct 27, 2008 at 16:15

Monday, Oct 27, 2008 at 16:15
"How unfortunate , we only left last week" would be a blatant atempt to defraud the insurance company , no wonder our insurance policies go up and up in cost.
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FollowupID: 599990

Follow Up By: Member - Ian W (NSW) - Monday, Oct 27, 2008 at 16:20

Monday, Oct 27, 2008 at 16:20
Not worth trying to cheat.

My son and his partner had their unit broken into whilst in Europe, neighbour was kind enough to call the Police who emailed my son after obtaining his address from the managing agent. My son in turn emailed back in Sydney.

Now when it came to the claim, the company of course required a copy of the Police Report, they were then aware of the absence, and my son was required to produce airline documentation to confirm their departure date.

The company were very good, when I contacted them to register an intention of claim on my sons return they suggested I stay in the unit overnight so as to break the sixty day absence and so to retain his insurance cover.

These assessors can be pretty hard to toss when it comes to pulling a quickie, they have seen just about every trick in the book.

Better to be upfront about your situation, better to pay a loading than find you have no cover when its most needed.

Ian
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FollowupID: 599992

Follow Up By: Member - Beatit (QLD) - Monday, Oct 27, 2008 at 16:37

Monday, Oct 27, 2008 at 16:37
Hi Guys,

I'm pretty sure that insurance companies are right up on unscrupulous activities and I am convinced that our rising fees are more a reflection of global claims than anything else - at least that is what they are saying to me when I question why my premiums are increasing. They have to make a profit in a global market and I understand that.

Haven't had a claim in a decade or more and I know that my sole purpose is to pay premiums. I fully expect some clerk to tell me that a claim is not covered for one reason or another because of clause xyz when the day comes. Maybe it is an image thing they could work on?

Kind regards
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FollowupID: 599996

Follow Up By: Member - SKI'er (QLD) - Monday, Oct 27, 2008 at 20:55

Monday, Oct 27, 2008 at 20:55
Hi Memeber Beatit,

Slightly off topic... how do they know ?

I was teaching at Holsworthy in Sydney with a collegue who registered and insured his car at his brothers address in Robina. Why... because it was cheaper.

Came a day that the colleague was on an inservice day in the city. The easist way for him to get to the inservice was to drive past our school and park at the long stay car park at Holsworthy Station and use the fast train.

On his arrival back at Holsworthy Station... no car. He rang the police who took the deatails and suggested that he leave reporting the loss to his insurance co. until the following day just in case it turned up after a joy ride home.

It didn't. He reported it by "telephone reporting" from our staff room to the ins.co. I was within earshot of his half of it, he filled in the rest.

You have the car insured from a Queensland address but it was stolen from Sydney. Why is that. Answer... I was down here on business. Answer... that OK but because the claim fall soutside of our norms we will send you a written claims form. We ask you to fill it in and include with it copy of your most recent telephone or electricity bill BEARING your name at the address it was insured from.

The colleague came clean... doesn't really live there... his bothers address etc etc.. ANSWER We will not accept a claim for this matter because you had entered into fradulent statements about the risk but advised the colleague of his rights of appeal against their decision with the Insurance Council of Australia.

He lost his $14,000 car and gained no recompence from his insurer.

Regards
SKI'er
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FollowupID: 600045

Follow Up By: Member - Beatit (QLD) - Tuesday, Oct 28, 2008 at 12:11

Tuesday, Oct 28, 2008 at 12:11
Just as follow up I was amused to read in the thread regarding rising sea level this quote,

"A parting thought. Last time I checked my house insurance, I was covered for tsunami damage. Trouble is, tsunamis were defined in the small print as being large sea-waves produced by sub-oceanic volcanoes, landslips or earthquakes. Asteroid impacts don't count, it seems.

· Duncan Steel "

Very appropriate as most people would think they are covered. This particular circumstance is not an issue of doing a swifty it seems more about full disclosure in a way other than either finding out the hard way or being able to read and understand the fine print.

Kind regards
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FollowupID: 600164

Reply By: gottabjoaken - Tuesday, Oct 28, 2008 at 17:27

Tuesday, Oct 28, 2008 at 17:27
And while on the topic of house insurance, don't you like how the "Act of War" clause has turned into the "terrorism" exclusion endorsement.

But read the not so fine print...

Notwithstanding any provision to the contrary within this insurance policy or any endorsement thereto, it is agreed that....excludes...caused by, contributed to by, resulting from, or arising out of or in connection with any act of terrorism, as defined herein,...
(just so there is absolutely no way of getting around the exclusion)

and the piece de resistance (pun intended) :

An act of terrorism includes any act, or preparation in respect of action, or threat of action designed to influence the government de jure or de facto of any nation or any political division thereof ... etc, etc...

Which means when some low life breaks in and scrawls "Down with Politicians" or some such like "Vote No to Labour" on your walls in tomato sauce, you will not be covered...


lol
Ken
AnswerID: 332372

Reply By: Member - Bob V (QLD) - Monday, Nov 03, 2008 at 12:13

Monday, Nov 03, 2008 at 12:13
Thanks again to all members for their replies and in particular to Nomadic Navara, I just picked up an adapter called AMP FIBIAN that will do the job, $240.00 buys peace of mind
BobV
AnswerID: 333354

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