Tekonsha Voyager - yes, again!
Submitted: Saturday, Dec 27, 2008 at 18:00
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Thermoguard Instruments
Hi All,
Those sick of Tekonsha Voyager posts, please ignore.
Our Voyager seems to only fairly recently have started the "random brake light illumination in the middle of the night" syndrome. So, rather than just chuck it and buy a Prodigy, I'd like to look for the source of the problem (It's years old and I bought it off eBay, so I'm not likely to get it replaced under 'warranty'.)
The immediate problem is how to open the case without destroying it. It appears to be a quite simple construction with plastic top section and metal base. I've removed the two knobs and the manual slider but can't nut-out how to get the case open. Maybe the after effects of too much Xmas cheer??
In any case, if any of you knowledgeable people can help me out, it would be much appreciated.
Ian
Reply By: ABR - SIDEWINDER - Saturday, Dec 27, 2008 at 18:10
Saturday, Dec 27, 2008 at 18:10
There is no need to open it.
Just fit a diode to the red wire. (Between the stop light switch and the voyager)
Regards
Derek from ABR
AnswerID:
341517
Follow Up By: ABR - SIDEWINDER - Saturday, Dec 27, 2008 at 18:15
Saturday, Dec 27, 2008 at 18:15
Note: This will fix the problem but the brake lights won't work when you activate the override.
My recommendation is to replace it as soon as you can afford to as it is a ADR for the lights to work on override.
FollowupID:
609160
Follow Up By: Nomadic Navara - Saturday, Dec 27, 2008 at 18:22
Saturday, Dec 27, 2008 at 18:22
By law your brake lights must be illuminated when you activate the trailer brakes by the manual lever on the controller. Do not take Derek's advice.
This brake light problem is a known problem. It does not matter how long you have owned your Voyager, Prodigy will replace it free. Get it replaced.
PeterD
FollowupID:
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Follow Up By: ABR - SIDEWINDER - Saturday, Dec 27, 2008 at 18:30
Saturday, Dec 27, 2008 at 18:30
Peter
Did you read my note ?
FollowupID:
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Follow Up By: Nomadic Navara - Saturday, Dec 27, 2008 at 18:33
Saturday, Dec 27, 2008 at 18:33
Yes - but you did not tell the full story.
PeterD
FollowupID:
609164
Follow Up By: ABR - SIDEWINDER - Saturday, Dec 27, 2008 at 18:44
Saturday, Dec 27, 2008 at 18:44
ADR is the full story.
ADR-LINK
If the unit is less than 5 years old he 'may' be able to get it replaced by Motospecs in
Sydney the National distributor.
Motospecs
Regards
Derek.
FollowupID:
609167
Follow Up By: Bushtrek - Saturday, Dec 27, 2008 at 20:56
Saturday, Dec 27, 2008 at 20:56
If the unit is known to be faulty, with any fault type and it is a Brake related function, then the matter is much more serious than a quick fix and you are on your way.
ALL Brake system components are primary safety items under ALL Sate and Federal jursidictions and as such a known fault renders the vehicle/s unroadworthy. It doesnt't matter whether it is "just the rear brakes lights malfunction" as in this case, the vehicle to which this unit is currently fitted is unroadworthy, and that means third party as
well as Vehicle insurance is involved.
As
well if the Tekonsha distributor is aware of the fault, THEY ARE REQUIRED BY LAW (Trade Practices )TO CONDUCT A PRODUCT RECALL and must notify the Department of
Infrastructure, Transport, Regional Development and Local Government.
All it takes is an email to "Infrastructure" from someone with an affected device and the proverbial will hit the fan, because this problem appears to have been reported for some months if not years.
I do not and have never had one of these, maybe some of you with them may want to start the ball rolling.
FollowupID:
609184
Reply By: Michael ( Moss Vale NSW) - Saturday, Dec 27, 2008 at 18:32
Saturday, Dec 27, 2008 at 18:32
Chuck it and buy a Hayman Reese unit, much simpler. I had 3 of those stupid things on my last Patrol and finally got a HR unit.. Current vehicle, HR unit no probs and now five years old.. It appears Tekonsha havent improved any.... Michael
AnswerID:
341519
Follow Up By: Member - Don M (NSW) - Sunday, Dec 28, 2008 at 08:03
Sunday, Dec 28, 2008 at 08:03
Ahem....from my knowledge the HR unit IS a Tekonsha...rebadged HR. My brother in law just bought an HR and its a Tekonsha...???
FollowupID:
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Follow Up By: Michael ( Moss Vale NSW) - Sunday, Dec 28, 2008 at 09:37
Sunday, Dec 28, 2008 at 09:37
Don, You may be right, but that is my experience, The HR model is a basic model so may not be so fiddly and complex. The simple HR unit turns the brakes on and off so thats all that is needed in my case. The Voyager has that pendulum gismo and can only be mounted at particular angles and does not suit some lower dash areas on some vehicles.. Michael
FollowupID:
609239
Follow Up By: Nomadic Navara - Monday, Dec 29, 2008 at 01:02
Monday, Dec 29, 2008 at 01:02
Michael
You have identified the problem with the HR unit but have not recognised it as a problem.
The pendulum style are able to be set up so on a light application of the brakes the trailer braking action is light and smooth. However if you are in an emergency stopping situation, with hard braking the pendulum swings forward. This increases the vans braking reaction to match that of the tug.
With your style you set the braking force for smooth braking under gentle driving conditions. When you are in an emergency type stop the vans brakes are providing very little assistance. If you adjust the controller to provide good stopping power under emergency conditions - when you roll up to say a set of trafic lights and apply the brake you get a neck snapping action from the trailer brakes.
PeterD
FollowupID:
609340
Reply By: Member - Teege (NSW) - Sunday, Dec 28, 2008 at 07:35
Sunday, Dec 28, 2008 at 07:35
My 6 year old unit was replaced under warranty earlier this month. I took it to the distributor in
Newcastle who sold me a replacement unit at trade price with the undertaking to refund the money if the warranty replacement was approved. 2
weeks later got a phone call telling me that they were crediting my credit card with the amount.
teege
AnswerID:
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Follow Up By: Dave Thomson - Sunday, Dec 28, 2008 at 13:35
Sunday, Dec 28, 2008 at 13:35
So what do you do if the unit was a gift and you dont have a reciept ? Who would you see in
Perth ? and would they replace it without a reciept ?
regards,
Dave
FollowupID:
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Follow Up By: Angler - Sunday, Dec 28, 2008 at 13:41
Sunday, Dec 28, 2008 at 13:41
It should be replaced without a receipt. It's the unit that's inherently as it is a known problem a receipt is not required.
Didn't need one for
mine anyway. I just fronted a local van dealer and he changed ii no probs. I naturally paid the little extra and got a prodigy in lieu.
Pooley
FollowupID:
609261
Reply By: Dave Thomson - Sunday, Dec 28, 2008 at 14:53
Sunday, Dec 28, 2008 at 14:53
Pooly thanks for that any idea where I'd go with
mine i'm in Rockingham
Perth and what do I say ? also I wouldn't mind paying the extra for the Prodigy how much more was it ? not that it matters it'd still be worth the extra,
regards and thanks,
Dave
AnswerID:
341597
Reply By: Thermoguard Instruments - Sunday, Dec 28, 2008 at 17:15
Sunday, Dec 28, 2008 at 17:15
Thanks for the replies, peoples. Unfortunately it looks like no one can answer my original question about opening the Voyager case?
I will send an email to Motospecs (thanks Derek) to see what they say abut a replacement but I would still like to see if I can diagnose the original problem.
I was aware of the 'diode' partial fix but would prefer to find the cause rather than mask the symptoms.
We did have a H-R controller for some years and it worked
well on our old single axle van. But it could not be made to work adequately on our tandem, hence the purchase of the Voyager. Unless they've changed since then, the H-R has a simple time/voltage ramp output and is technically inferior to the deceleration-based (pendulum) output of the Voyager.
Thanks, Ian
AnswerID:
341612