Mobile phone emergency use.
Submitted: Tuesday, May 26, 2009 at 17:40
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Member - John F (NSW)
Apologies if this has been done before. I was told at a security training course that dialling 112 anywhere in the world would connect to emergency
services. This was a satellite connection, hence would work, for example, in the Simpson - or anywhere else in Oz for that matter.
Can any informed gurus confirm or deny?
Thanks,
John.
Reply By: Bushwhacker - Tuesday, May 26, 2009 at 18:10
Tuesday, May 26, 2009 at 18:10
Hi
John F,
I have been told the same thing, but only if there is reception around. Not sure about a sat phone, but normal mobile with any reception (even if its not your own network) is SUPPOSED to connect via 112 to emergency number in any country. The way it was explained to me is, if I have no reception with my Optus mobile phone, but Telstra reception is in the area, Telstra will take the call....112 is an international code rather than having the 000, 911, 999 etc. Last place I heard this said was during a St.
John Ambulance first aid course. Never tried it, so just going on what I was told, but from a reliable source.'Whacker
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Reply By: Member - Mike DID - Wednesday, May 27, 2009 at 07:54
Wednesday, May 27, 2009 at 07:54
"dialling 112 anywhere in the world would connect to emergency
services. This was a satellite connection, hence would work, for example, in the Simpson - or anywhere else in Oz for that matter. "
Hopefully you will get back to them immediately and make it clear that this type of misinformation could lead to a fatality. This misinformation would make someone believe that they don't need to take a Satphone or an EPIRB, because an "expert" told them that any Mobile Phone would work anywhere in Australia to make an emergency call to 000.
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Reply By: RobAck - Wednesday, May 27, 2009 at 17:39
Wednesday, May 27, 2009 at 17:39
Some interesting commentary and it points to the need to consider not only the informaton on international websites but what happens in Australia.
Firstly the information from your course is incorrect. The Australian Communications Authority is the source of factual information in this country and the link is this
http://www.acma.gov.au/WEB/STANDARD/pc=PC_100575
Non satellite phones
The 112 code is used where your service provider has no service but another one does and you are actually in range. This code allows you direct access the 000 service regardless so is in fact a bypass code.So that means categorically that if you are in the
Simpson desert you will have no mobile phone coverage so that option will not work.
Global roaming. If you take your mobile overseas your carrier needs to have a global roaming agreement with a carrier in the country(s) you are travelling in to even give you coverage. As
well some Australian mobile phones need a different SIM to work OS, depends on the country, carrier etc. Best bet is to buy a pay as you go in country we find but this again depends on need
Satphone. Also understand that satphones don't work globally either as we have found on several occassions. You need to discuss global roaming with your satphone service provider which generally surprises a lot of people.
So take a satphone when travelling out of mobile phone range and trust me you will be very surprised how often you are out of range, particularly if you are travelling in South Australia, NT, WA and Qld
Regards
RobA
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Follow Up By: Member - Dick (Int) - Wednesday, May 27, 2009 at 18:51
Wednesday, May 27, 2009 at 18:51
Our Iridium Satphones, both aircraft mounted and handhelds have worked anywhere we have ever been in the world, we have never had roaming issue's. We use SatCom direct as our Iridium Service Provider.
We have never experienced an out of range situation with an Iridiam phone provided it has a clear view of the sky.
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Follow Up By: Member - Mike DID - Wednesday, May 27, 2009 at 19:10
Wednesday, May 27, 2009 at 19:10
Iridium satphones using an International SIM work anywhere in the world (except near the poles) because the voice is relayed globally via other satellites. An Iridium call from a Satphone in Australia to a fixed phone in Australia is relayed from a satellite over Australia, via other Iridium satellites to Arizona USA, then via the cable network back to Australia !
Iridium satphones using a Telstra Mobile phone SIM (04xx xxx xxx) only work in Australia. They're still routed via America, but the service is defined to only be available from Australia.
Other satphones will only work in specific service areas in the world.
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