The other night I was checking the Caravan before we go away for the weekend, I opened the Gas Bottle Valve to check the Hot
Water System, all OK so I turned off the Gas Bottle Valve to burn of the gas in the lines as you should do, OOPS gas not off, So I tried the valve again, still wouldn't close off the gas, now part of this story is that the bottles were Exchange Bottles, so I decide rather than stuff around with the faulty bottle I'll ring their 24hr hotline to see if they would assist,
*I told the lady who answered, what the problem was,
*Ladies reply, take gas bottle to service station where you swapped it,
*Me, I can't it will leak gas every where,
*Lady again, ok take whole Caravan to service station and get them to fix it there,
*Me, Nah thats not a good idea, it's illegal to tow a caravan with the gas turned on, any way the Console Chic won't know what to do with it.
*Me, any chance that I could speak to your Supervisor,
*Lady, give me your phone number and address and we will call you back shortly,
Yes you guessed it, nobody called back,
So being a plumber I found a Gas Thread Plug, and I capped it off,
Next day I sent a Email to their Head Office, and got a reply saying we apologise for your inconvenience and will deliver a new bottle asap, and will instruct staff on the correct procedure.
Cheers