Ripped Off

The learning curve needs to be applied to the Solar Energy Store.

So, if we all sent an email to them complaining about this kind of treatment them I would suggest that a lead and Anderson plug would be in the mail shortly so what about it everybody, we don't need a current afair.

Cheers, Bruce.

The witch-hunt in Salem had nothing on this Forum.

An anonymous poster, not even someone who's prepared to part with some money and become a Member (therefore having his details somewhere), puts up a comment denigrating a company and everyone is prepared to be judge, jury and executioner.

Nugget should crack a can of HardenUp and have a few good swigs.

Far better than some unaware company suddenly getting an avalanche of emails out of the ether.

What a joke.

The suppliers have a right of reply, they could get on here and say that no such promise was made, or say that the lead is in the mail.

Having been in business I always said that if you don't have a good reputation you have nothing. Certainly it is the most important tool a business has at its disposal and should never be taken for granted.

Nugget has put his complaint here for all to read and if someone does a search on google re the solar energy store this thread will come up as a negative for them.

If it was me I would jam that lead in the mail super quick and ask Nugget to advise everybody that he had been fairly dealt with. Mind you it should not have gotten this far. They are foolish. and the dent in their reputation is a cost far greater than the lead and the cost of postage. They should chuck in a couple of freebies to get Nugget on side.

When in business you have to go the extra yard to get a good reputation.

Case in point, Derek Bester who has a very good reputation as do many of the traders on this site. They know bad words spread faster than good words.

Cheers, Bruce

Nugget, if the company is not responding are you sure that your emails are being received?

Reason for the nature of my post ? I run a business in the motor trade and I think personally to name and discredit a company claiming it has ripped you off over what amounts to about $2 is a bit rich.

A small Anderson and 5m of sheathed twin core cable will cost over $20.

I wouldn't argue over $2, but I would over $20.

Landy,

I had a quick look and saw the phone number, I dropped them an email via the online email page and will let all know if I get a response.

They may not even be the same people.

I note that they are web based, but do PayPal and credit cards, both of these have a dispute cover.