Concept caravans leaking water

G'day Pop, a very dissapointing result from such a new van. As you have evidence of the original leak, under warranty, I would be pressing the dealer/manufacturer for
some action. The issue is obviously not unknown..collect any info of other cases & in
the event of no action..take the matter to the appropriate Consumer Protection
agency in your state..........oldbaz.

Pop, If you can email me your address i can give you some info on my disaster with Concept. Sorry idon't know how to contact you privately.
Den

hi pop
not good and is very disheartening for a van to have that problem at it age

but that area around lights has always been a problem from day one with any brand of van if the lights are installed without a decent seal
doesn't mater at what height the lights are
if there is no seal or a poor quality seal water will get in and wood rot starts immediately
i repaired a friends van where the water had started rotting the floor in the rear wardrobe area as well as the rear lining from leaking light installations

with the 3 vans i have owned as soon as i got them i remove the rear and side lights and put butyl mastic around them and under the lenses from day one to stop it happening..

on older vans around the windows was another area that had to be sealed well
i would be looking at the light bases and lens seals are there any ???
remove it and see if any sealing compound was put in place to stop original leak

i would be pushing the dealer for repairs in total as its obvious this is a result of previous problems that were skimmed over and hidden by a cheap fix job wood takes a while to decompose
as mentioned compile yours and other evidence and try to get with other effected owners and put the supplier back in the corner
cheers and good luck
barry

Hi Pop. This post is from the Caravaners Forum but it may give you an idea of what you are up against. The poster is a van repair specialist and may be of some further help to you if you were to make contact. Cheers,Bob

Horror stories by "cabcar"

Just last night I sat alongside a couple at a 4WD Club meeting who own a Concept - they told me that over 4 years of ownership, they have had problems with most areas of the van from major water leaks (holes missing screws letting water in to lack of sealing) to wiring problems & appliances falling out of mountings. They have also found staples through 240v cables !!!! They have found the Gosford dealer to be uninterested in their problems & now the local caravan repair place (where Concept have authorised some repairs) will no longer touch the van around the rot issue. I have not seen the issues first hand & they volunteered this information when we got talking about vans and the dealer as I too have had negative experiences with the dealer in recent times but not over a Concept van. I know the couple & trust their portrayal of the situation they face. The van is four years old and of course out of warranty. It seems to me that the RV industry is begging for some stricter controls not only around standards & quality but also some type of reporting process so that potential buyers can be more aware of the issues with the product they are buying. Let's face it, most vanners are parting with anything between $40k & $60k & that is a major purchase & a lot of money to have such significant worry about - not to mention the apprehension that something further will go wrong when you are on the road well away from home.