KCI Imports - Excellent Service
Submitted: Tuesday, Jan 24, 2012 at 13:41
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CraigB
A plug for great after sales service.
I experienced a problem with my KCI wrench. Although it was 18 months old it was only its 2nd use.
I phoned KCI (
Kangaroo Creek Imports) and spoke to a very helpful fella explaining to him what the problem was.
Without hesitation he arranged for a new replacement to be couriered to me arriving from
Grafton to
Sydney the very next morning.
It's great to see a company standing by its products and warranty.
No affiliation - just a happy customer.
Cheers
Craig