PEDDERS SUSPESION

For starters accept the fact that you know now where to avoid in the future.

As they want to charge you I would phone some other suspension specialists and find out if they believe the dust boots are necessary.

If they are deemed necessary I would ask them:
1. What they would charge for the parts
2. What they would charge for labour.

I would then go pack to pedders and ask them to fit new boots for the cost of the parts only.

I would also follow up again with head office.

Good luck.

I've only ever been to a Pedders w/shop once never again and would never recommend those armatures to anyone don't know how they stay in business. Oh that's right they pay a race car driver who has no morals to advertise for them.

Went to Pedders once, *NEVER EVER EVER EVER* again.
Yet to speak to somebody that has been happy with Pedders.
Another place only went to once and never ever again is TJM.

Hi
Are the strut boots as per factory??
Some float and some are retained . That's for the factory units .
The aftermarket will depend on whats available .

Is the vehicle on or off road ???

I've heard nothing good about Pedders, a mate dropped his wagon in there for some work and had one of their "safety check's" that told him his 3 month old suspension was worn and needed replacement. He took it to another mob that could have emptied his wallet, but told him there was nothing wrong with it.


Dust boots aren't really needed.
They will stop rocks and stuff flicking up there and hitting the piston rods and leaving scratches and nicks that could damage the seals, but they don't seal as such.

If they did, under compression the boot would blow up like a balloon, which they don't and they generally have a couple of 1/4" holes to vent through.
Even ones without the boot just have a tube with an open bottom that is only there to stop rocks and mud hitting the rod. On the high end shocks that are derived from racing, you don't even get a guard.




Off road bikes have boots and guards on the front forks to stop rocks being flicked from other bikes and damaging the fork tubes, on the rear they will just have a bit of plastic in the wheel arch to stop rocks flicking off the rear wheel, so even in that extreme environment they survive pretty well.

So, is the boot doing anything to protect the rod or causing wear, or is it just in there as decoration?

You have a couple of options:
*live with it and seethe every time you walk past
*live with it and point it out to anyone interested as the quality work you paid good $$ for
*pay someone to pull it out
*hack it out with a pocket knife
*ignore it leave it there

Dola Dave
Let's get this right. Are you boots free floating and not attached at either end? If so it is a fitting fault and should be alerted to head office. The boot should be attached at the top so as not to collect anything and be held permanently at the top. When fully open, suspension on full droop, there will be some shock shaft visible but hidden for the most part. From what you have said so far, they stuffed up. And brand new boots would accompany the new struts. Deal with head office to discipline the local man who is simply conning you for his gain.

I have used Pedders . I have had no problems in SA . Boots should be used and I have taken mine back and had them fixed at no cost .

I had a Pedders free check and it found bad problems on nearly new suspension parts. I've been suspicious ever since and never gone back.

Like any mechanic, there's good and bad.

I use Pedders Auburn and they have been fantastic for me.
The owner owns (and uses) a 4WD so he understands what I want. I always get their checkup done before and after any major outing and they have picked up things I have missed.
That Pedders branch is brilliant.

My local Toyota dealer is an absolute shocker, others are good...

The final out come is I've left the boots "as is" and if the Pedders struts wear out quicker because of it, then it's the soon I'll get new MUNROS to match the ones I've just put on the back, thanks for all your advice it was really HELPFUL

I had a full suspension upgrade on my LC100 done by Pedders, Coffs Harbour.

Towing our 3.4t van much better, very happy with their work.

Pedders in Morley, W.A., was set on fire, and gutted in Dec 2012 - I often wondered if it was done by an angry, dissatisfied, Pedders client!?

There was inference at the time, that the fire could have been set by thieves - but I've never seen any communication from the W.A. Police that they found the reason for the fire, or were looking for arsonists.

Suspicious fire damages Pedders Morley

Pedders never moved back into their Morley premises, despite the building being cleaned up, and renovated for commercial use again. They moved to Malaga instead.

However, as regards arson results, it took the W.A. Police 20 years to find enough evidence to catch the arsonists who burnt the Kwolyin Hotel, near Bruce Rock, W.A.

Kwolyin Hotel arsonists charged

As regards Pedders overall, Product Review has 32 user reviews on Pedders, and the largest proportion of those reviewers are not happy with Pedders performance.
20 of the 32 reviews there, rate Pedders at 1 star out of 5, for satisfactory service performance.

I suspect the reason is, the level of ability of the people they employ to work on suspensions, they generally aren't the dux of their class.

Product Review - Pedders

Cheers, Ron.

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In my opinion and in my experience, the best service in any enterprise is when it is owner-operated. And certainly NOT when it it is a branch of a corporation or a franchise.
A small owner-operated business totally depends on providing good service or it is out of business. Furthermore, you are dealing directly with the owner who can provide a decision without being responsible to head office. If you need to, you are talking directly to the boss and he knows that he needs you as a customer.

I have my vehicle serviced by a local Autotune dealer. This dealership is owner operated.
When the owner advised that my front shockers were showing signs of leaking, I did some research and thought I would try some high profile brands of shocks.
Although my dealer could source them he convinced me I would be wasting money unless I was doing a lot of rock climbing, etc. and gave me a couple of cheaper options. I ended up selecting a pair of Monroe Gas-Magnum TDTs and I am more than happy with their performance.
Guess where I'm going when the rear suspension needs attention.

Up date “the brakes squeak “