Good service report
Submitted: Thursday, Nov 09, 2006 at 21:04
ThreadID:
39292
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2618
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AdrianLR (VIC)
A"credit-where-credit's due" report.........I picked up some preloved Polyairs for the Paj and was going to fit them myself over the weekend but just before dragging the jack, stands etc out rang the local Opposite Lock store in
Brooklyn (Vic) to convince myself that spending a few hours was
well worth it.
Well, they quoted $125 and could do it on the Monday morning. No problem that the bags were secondhand, any missing bits could be found and a couple of hours was enough. I dropped it in, they ran me home (about 15 minutes away) then (the biggest surprise) rang a couple of hours later to say they were finished and WOULD I LIKE TO BE PICKED UP!! They explained (from experience) how to use the bags on the trip back and had the paperwork ready when we arrived. Compared with some of the experiences I've had with dealers, this one was worth posting. Just shows that it's still possible to run a business AND provide service. Usual disclaimer applies - no connection with OL etc.
Adrian
Reply By: Member - Blue (VIC) - Thursday, Nov 09, 2006 at 21:39
Thursday, Nov 09, 2006 at 21:39
Hi Adrian,
when I lived on that side of town a few years ago, I had several dealings with OL
Brooklyn... It would appear nothing has changed there and nor should it have. The guys there were very professional, friendly and genuinely happy to help.
AnswerID:
204016
Reply By: Motherhen - Thursday, Nov 09, 2006 at 22:40
Thursday, Nov 09, 2006 at 22:40
That's two good Opposite Lock shops. A few weeks ago i reported good service from Opposite Lock Bunbury. Recommended.
AnswerID:
204027
Follow Up By: Member - jeff M (SA) - Thursday, Nov 09, 2006 at 22:53
Thursday, Nov 09, 2006 at 22:53
Thats three Opposite Lock shops.I had dealings with the
Mildura guy's and found them very helpful and things arrived on the day they said.
Cheers Jeff M
FollowupID:
463719
Follow Up By: Stu050 - Thursday, Nov 09, 2006 at 23:39
Thursday, Nov 09, 2006 at 23:39
Make it four. O/L up here is
Cairns can't do enough for you.
Stu
FollowupID:
463734
Follow Up By: Sam from Weipa Auto Electrics - Saturday, Nov 11, 2006 at 08:22
Saturday, Nov 11, 2006 at 08:22
They still havent sent my new steering dampner from
cairns I ordered a week or 2 ago (
cairns ol I mean)
FollowupID:
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Follow Up By: Motherhen - Saturday, Nov 11, 2006 at 13:51
Saturday, Nov 11, 2006 at 13:51
Hi Sam - send them this thread and tell them they are not holding up the good reputation of OL shops
FollowupID:
464030
Reply By: Muzzgit [WA] - Friday, Nov 10, 2006 at 00:53
Friday, Nov 10, 2006 at 00:53
Maybe someone from ARB needs to be pointed toward this thread.
AnswerID:
204055
Follow Up By: Kev M (NSW) - Friday, Nov 10, 2006 at 08:43
Friday, Nov 10, 2006 at 08:43
I think the ARB outlet in
Tamworth does read these as they are the most co operative ARB outlet that I have come across. So much so that if I need to purchase any ARB gear I drive from
Sydney to
Tamworth just for the excellent service that they provide.
No affilation just very happy with the service.
BTW they compete in most outback challenges and the like in their spare time.
Cheers Kev
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FollowupID:
463776
Follow Up By: Leroy - Friday, Nov 10, 2006 at 10:08
Friday, Nov 10, 2006 at 10:08
ARB.......bah.....many other
places to get gear from than ARB with same if not better quality.
Leroy
FollowupID:
463798
Reply By: Member - BRIAN G (WA) - Friday, Nov 10, 2006 at 21:11
Friday, Nov 10, 2006 at 21:11
how about 5. I had some work done at my local opposite lock store in the
pilbara and there service was excellent. After fitting my new 190L fuel
tank i had some concerns and teething problems which they were only to happy to sort out. They knew i was going on a long desert trip so they spent hours going over the system and transfering fuel back and
forth to be 100% sure everything was fine. Some of the issues they had may have been cause by existing parts on the vehicle but they fixed it to my satisfaction (which isn't easy) and only charged the standard fitting fee. What more can you ask for.
and yes..... i have been back and bought more bits from them since returning from our CRS trip.
AnswerID:
204206