A plug for great service

Submitted: Monday, Apr 30, 2007 at 10:28
ThreadID: 44903 Views:1574 Replies:2 FollowUps:0
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I was recently very disappointed when my 9 yr old very well used sleeping bag broke one of its zips.

The bag was a Roman, I called them in Sydney they said post it to this address, five days later delivered to my home, brand new zip free of charge.

Very pleased with the outcome and I felt it was worth a plug. As usual no affiliations etc.
Cheers
Groove
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Reply By: Members-Neil & Margie-Cairns - Monday, Apr 30, 2007 at 20:12

Monday, Apr 30, 2007 at 20:12
9 years old , well used , broken zipper , fixed and returned for free ,, i'll remember that name next time ..

All the best Neil ..

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AnswerID: 236954

Reply By: Allan JJ - Monday, Apr 30, 2007 at 21:18

Monday, Apr 30, 2007 at 21:18
Got me curious

Found this on their web site

"All Roman Sleeping Bags have a lifetime zipper warranty. Please note frieght to and from the factory is at the bleep omer?s expense."
AnswerID: 236984

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