tracking will not load

thanks Mike i have been using tracker to follow a member we are joining up with next week ,and tracker now will not load ,there has been no changers to my pc .

Tracker was not loading for me last night either. Just tried again this morning, and it sits on "Loading" for a while (up to 5 mins) then I gave up. Last night I noticed as an error in the section that is normally the map.

Sass.

P.S. I'm using Google Chrome.

Click refresh in your browser

As per equinox - do a browser refresh and let me know how this goes!

I can force the browser to pick up an updated script but need to know if it foxes it before I force the browser updates.

David

Try a CTRL + REFRESH/RELOAD on your IE8 system and let me knwo what happens?

I have tried this and still no go, the page takes a lot longer to load but still will not load the base map. This will happen for any page that has the base map on it, Treks, Places or EO trackme.. Don't know if this will help but this is the error details I get from clicking on the error message bottom right of IE, there is three different error messages one each from Treks, Places & EO Trackme.

webpage error, Places
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; CMDTDF; InfoPath.2)
Timestamp: Wed, 29 Jun 2011 23:29:54 UTC


Message: HTML Parsing Error: Unable to modify the parent container element before the child element is closed (KB927917)
Line: 0
Char: 0
Code: 0
URI: http://www.exploroz.com/Places/Default.aspx


Message: 'theMap' is undefined
Line: 323
Char: 50
Code: 0
URI: http://www.exploroz.com/Places/Default.aspx

Webpage error, Treks
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; CMDTDF; InfoPath.2)
Timestamp: Wed, 29 Jun 2011 23:31:14 UTC


Message: HTML Parsing Error: Unable to modify the parent container element before the child element is closed (KB927917)
Line: 0
Char: 0
Code: 0
URI: http://www.exploroz.com/TrekNotes/Default.aspx

webpage orror, EO Trackme
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; CMDTDF; InfoPath.2)
Timestamp: Wed, 29 Jun 2011 23:34:05 UTC


Message: HTML Parsing Error: Unable to modify the parent container element before the child element is closed (KB927917)
Line: 0
Char: 0
Code: 0
URI: http://www.exploroz.com/TrekNotes/Default.aspx


Message: HTML Parsing Error: Unable to modify the parent container element before the child element is closed (KB927917)
Line: 0
Char: 0
Code: 0
URI: http://www.exploroz.com/EOTrackMe/Default.aspx


Message: 'theMap' is undefined
Line: 359
Char: 50
Code: 0
URI: http://www.exploroz.com/EOTrackMe/Default.aspx

Chris

Chris,
Do you have some Internet security product loaded, or an ad blocker enabled? If yes please try to disable these and let me know what happens?

It should not be IE 8 as this is on my machine and is one of the well tested platforms. The messages you are getting above would show that your browser is NOT loading some of the required script libraries and this is normally and ad blocker or security setting in the browser or security package.

The other thing to try is a reset of IE - Tools - Advanced - Reset button at the bottom and see how this goes.

Let me know how you go.

David

And yes the base map loaded when it felt like it, not when I wanted it to.

Colin,
Interested in your feedback - I have used the iPhone version and it worked really well provided the number of points to store was set high enough. This is controlled in the uTrackme program - accessed via the iPhone Settings App.

Also I am sus what happens when you turn off the phone/app before the updates have gone to the server. I must do some additional testing of uTrackme (this is not my app but one that seems to work for the EOTrackMe system).

David

Russler - yes thanks a refresh does in fact resolve it.

The system is tested with ie7, 8, 9 firefox 3, 4 & 5, google chrome, safari and opera os it should work.

David

Howard,
Try it now please and let me know how you get on.
David

David,
no changes this morning still cannot load any application , ie treks , places. trackme,that requires the interactive map to open unless I go thru google chrome.
thanks
Howard

Howard,
I would suggest you try a clear history/cache operation in IE 8. Tools - Internet Options - Browsing History - Delete and accept the defaults and see what happens.

If this is no good I would recommend you try reseting Internet Explorer - Tools - Advanced - Reset button at the bottom. See how this goes.

Also can you try disabling your Internet Security program (if you have one) and see if it works with this disabled.

David

Mary,
Try it again now please and let me know how you get on.
David

It came up OK the first time. Thanks.

Thank you all very much ,using the refresh did get it open .Today its working fine .only 8 more sleeps before we head west to the CSR.
All has safe travels. Peter and Glenys